AI to handle 50% government work in this country by 2028, not US, China, Japan, France, Germany, name is…
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United Arab Emirates plans to shift 50% government work to agentic AI by 2028, aiming faster services, reduced costs, and becoming world’s first AI-driven governance system
UAE Plans Major Shift to AI Governance
The United Arab Emirates is preparing for a major transformation in how its government works. By 2028, the country aims to let artificial intelligence handle nearly 50% of its government operations. This is not just a tech upgrade, but a complete change in governance. If successful, UAE will become the first country in the world where half of government services are managed by AI systems.
What Is Agentic AI?
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The plan is based on “agentic AI,” a more advanced form of artificial intelligence. Unlike regular AI that only answers questions, agentic AI can perform tasks on its own. It can complete government processes, make decisions, and improve its performance over time with minimal human involvement. In simple terms, this AI will not just assist but actually do the work.
How It Will Help Citizens
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This move is expected to make life easier for people. Today, citizens often have to deal with multiple forms, websites, and long procedures for government services. With AI handling tasks, people will simply request a service, and the system will complete it automatically. This means faster services, fewer errors, and less hassle for the public.
Step-by-Step Implementation Plan
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The UAE government has designed a phased plan to achieve this goal. The project will be carried out under the supervision of Sheikh Mansour bin Zayed Al Nahyan. Along with technology, the government is also focusing on training its workforce so employees can work alongside AI systems effectively.
Part of a Bigger Digital Vision
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This initiative is part of UAE’s long-term digital transformation journey that began in 2010. The country aims to build one of the world’s most efficient AI-driven workforces. By integrating AI deeply into governance, UAE is setting an example of how technology can reshape public services and improve efficiency on a large scale.