Global ride-hailing company, Uber, has announced the immediate shutdown of its operations in Nigeria, ending a 12-year presence in the country.
The company said its Nigerian operations would wind down effective Wednesday, September 2, 2026, following what it described as a thorough review of its business.
Uber announced the decision in a statement on Wednesday, expressing regret over the disruption the move could cause to riders who have relied on its platform since it launched in Lagos in 2014.
“We are writing to share some difficult news. After a thorough review of our business, we have made the tough decision to wind down our operations in Nigeria, effective 2 September 2026,” the company said.
Reflecting on its 12 years in the country, Uber said it had been privileged to serve Nigerians by connecting them with independent transportation providers for daily journeys.
“Since we first launched in Lagos in 2014, it has been an absolute privilege to be a part of your daily life connecting you with independent transportation providers.
“Whether it was a morning commute, a ride to see loved ones, or exploring the city, thank you for trusting the platform to connect you to a driver to get you there safely,” it said.
The company apologised to customers for the disruption that would follow the shutdown.
“We know this may cause disruption to your routine, and we sincerely apologise for the inconvenience,” Uber added.
The company said its Help Centre would remain available until September 23 to assist customers with outstanding account-related enquiries following the closure of its operations.
“Thank you for welcoming us into your city,” Uber said.
Uber’s exit brings to an end more than a decade of operations in Nigeria, where its arrival in Lagos in 2014 marked one of the major early expansions of app-based ride-hailing services in the country.