The administration of the Nigerian Railway Company (NRC) has condemned and ordered investigations into an alleged assault of a Lecturer on the College of Ibadan (UI) Dr. Mikail Abdussalam on the Obafemi Awolowo Prepare Station, Moniya, Ibadan.
NRC Managing Director, Dr. Kayode Opeifa mentioned that the company views the incident with critical concern and affirmed that harassment, intimidation, or any type of misconduct in direction of passengers or members of the general public is unacceptable and never consistent with the values and operational requirements of the NRC.
He said that his administration has ordered an instantaneous investigation into the circumstances surrounding the incident and guarantee personnel discovered to have acted opposite to the company’s skilled and public service code of conduct shall be subjected to applicable disciplinary measures in accordance with established laws and the legal guidelines of the Federal Republic of Nigeria.
In an digital doc made accessible to journalists, Opiefa mentioned, “The Nigerian Railway Company sincerely regrets the unlucky incident and extends its apologies to the gentleman who was assaulted for the misery triggered. The company stays dedicated to making sure that every one passengers and guests at its stations are handled with dignity, respect, and professionalism always.”
The NRC assures the general public that obligatory steps are being taken to strengthen adherence to customer support requirements throughout all its services to forestall a recurrence of such incidents.