The Nigeria Immigration Service (NIS) has rolled out an enhanced passport monitoring characteristic in response to rising public complaints over delays in passport issuance and assortment.
This was disclosed in an replace posted by the Service on X on January 15, 2026.
The event follows weeks of heightened criticism from passport candidates, together with outstanding Nigerians, who’ve taken to social media to precise frustration with the method.
In line with the NIS, the up to date system introduces a brand new standing—“PRODUCED (PASSPORT PRODUCED, READY FOR COLLECTION)”—to the present passport tracker.
The characteristic is meant to offer candidates clearer visibility on when their passports are prepared for pickup or courier supply, thereby decreasing uncertainty round processing timelines.
In its assertion, the NIS mentioned the replace grew to become vital after discovering that a whole bunch of passports had already been produced however remained uncollected, contributing to rising complaints.
The Service mentioned the brand new tracker standing would assist candidates distinguish between production delays and passports which might be prepared however but to be retrieved.
“This replace enhances the present monitoring system, and helps candidates keep knowledgeable about timelines for passports produced and awaiting assortment (for bodily assortment) or produced however not delivered (for courier supply),” the Service said.
The announcement comes amid widespread public outcry on X, the place customers have reported delays stretching into a number of months, in addition to allegations of deliberate bottlenecks throughout the system.
Some of the outstanding complaints got here from investigative journalist Fisayo Soyombo, who shared his expertise of ready over six months for a passport renewal, regardless of finishing fee and biometric seize in July 2025.
“It’s now six months since I paid and utilized for the renewal of my worldwide passport,” Soyombo wrote, describing the reforms as “gallery play and public sentiment manipulation.”
In response, the NIS said that Soyombo’s passport had already been produced and was prepared for supply. The Service added that delays can typically come up from incomplete functions or technical points on the platform.
Past particular person complaints, a number of candidates accused immigration officers of intentionally irritating the web software course of to extract bribes.
Final 12 months, the NIS introduced a sweeping improve within the costs of the nation’s passports, citing the necessity to enhance effectivity and high quality of the doc.
For a 32-page passport with 5-year validity, the value was elevated from N50,000 to N100,000.
In line with the Service, a 64-page passport with 10-year validity now prices N200,000, a 100% improve from the N100,000 payment Nigerians had been paying earlier than the increment, which took impact from September 1, 2025.
That increment got here because the second inside 12 months. Earlier in August 2024, the Service had introduced a worth hike that noticed the value of the 32-page passport leap from N35,000 to N50,000.