The Nigerian Electrical energy Regulatory Fee has reported that the nation’s electrical energy sector skilled 57 accidents in the course of the third quarter of 2025.
The regulator’s report indicated that these incidents led to 33 accidents and 33 deaths.
NERC confirmed that it has initiated probes into all of the reported accidents and is collaborating with operators and different stakeholders to reinforce well being and security requirements throughout the Nigerian Electrical energy Provide Trade.
“The overall variety of accidents in 2025/Q3 was fifty-seven, which resulted in thirty-three accidents and thirty-three fatalities.
“The Fee has launched investigations into all of the accidents and can proceed to work with all sector stakeholders to enhance the general well being and security of the NESI,” the report said.
Along with accident administration, the report highlighted progress on buyer complaints. The Electrical energy Distribution Firms resolved 519 of the 833 complaints filed with the NERC Buyer Complaints Unit, reflecting a 62.30 per cent decision fee.
On the DisCo stage, 168,033 complaints had been obtained throughout all Buyer Complaints Models, marking a 26.06 per cent decline in contrast with the 227,267 complaints logged within the second quarter of 2025.
“Throughout the quarter, DisCos solely efficiently resolved 519 out of the 833 complaints that had been filed on the NERCCCU; this interprets to a decision fee of 62.30 per cent.
“The variety of complaints obtained throughout all DisCo-CCUs was 168,033, representing a 26.06 per cent lower in comparison with the 227,267 obtained in 2025/Q2. As in earlier quarters, metering, billing and repair interruption had been the prevalent problems with buyer complaints in the course of the quarter,” the report added.
NERC’s report underscores the regulator’s ongoing efforts to implement security protocols within the energy sector whereas addressing customer support challenges.