The Nigeria Immigration Service has introduced that customers of its digital passport platform might face short-term service interruptions, sluggish response instances, or restricted entry.
The company stated this can happen throughout a scheduled system upkeep train operating from 12:00am on Friday, December 12, to six:00am on Sunday, December 14 (GMT).
The general public discover, signed by Service Public Relations Officer ACI AS Akinlabi, stated the upkeep goals to reinforce system efficiency and reinforce the safety and reliability of the digital passport platform.
Technical groups will work constantly all through the interval to revive full performance as soon as the improve is full.
“The Nigeria Immigration Service needs to tell the common public that it’s finishing up routine upkeep on its Passport Digital Platform to reinforce system efficiency and general person expertise.
“The upkeep window will run from 12:00am on 12 December 2025 to six:00am on 14 December 2025 (GMT). Throughout this era, customers will expertise short-term service interruptions, sluggish response instances, or restricted entry to chose NIS Passport Companies,” the assertion learn partially.
Customers requiring help in the course of the upkeep window are suggested to contact the NIS Help Crew through e-mail, official social media handles, or designated contact centre numbers, all of which can stay operational all through the train. The Service urged customers to stay affected person whereas the improve is carried out.
The continued upkeep comes amid broader efforts by the Nigeria Immigration Service (NIS) to enhance its digital passport companies throughout the nation.
In September 2025, the Service launched a centralised digital passport personalisation system able to producing as much as 5,000 passports day by day, a major soar from the earlier 250–300 capability throughout a number of centres.
Nonetheless, the drive for effectivity comes at elevated prices for Nigerians. As reported by Nairametrics, a 32-page passport with 5-year validity now prices N100,000, up from N50,000, whereas a 64-page passport with 10-year validity is N200,000, up from N100,000. The brand new charges took impact on September 1, 2025.