The Federal Airports Authority of Nigeria has unveiled its Built-in ISO Coverage geared toward deepening high quality, security, and sustainability requirements throughout Nigeria’s airports.
In a press launch shared on X on Tuesday, the Managing Director/Chief Government of FAAN, Mrs. Olubunmi Kuku, represented by the Director of Human Sources and Administration, Dr. Luqman Emiola, declared the introduction of the brand new coverage throughout an official occasion.
The Director of Particular Duties, Mrs. Obialegi Orah, defined that the ISO Coverage audit course of is designed to measure FAAN’s dedication to high quality and environmental accountability.
“The audit course of is designed to measure FAAN’s dedication to high quality and the way in which it conducts its enterprise, with robust emphasis on buyer satisfaction and environmental accountability,” she mentioned.
In keeping with FAAN, the brand new coverage integrates two requirements, ISO 9001:2015 High quality Administration System and ISO 14001:2015 Environmental Administration System right into a single framework. The Authority mentioned the system institutionalizes a tradition of service high quality, operational security, and sustainable apply throughout all its airports.
Administration disclosed that the certification course of is about 70% full, with exterior auditors anticipated in November to evaluate compliance. FAAN targets full ISO certification by December 2025.
In his goodwill message, FAAN’s Director of Public Affairs and Client Safety, Mr. Henry Agbebire, counseled the Managing Director, FAAN Administration, and the Directorate of Particular Duties for driving the initiative.
He reaffirmed Administration’s dedication to embedding high quality, security, and sustainability throughout all operations.
“The ISO Coverage reinforces the operational precept that if it isn’t documented, it’s thought of not finished,” the Managing Director added, noting that the coverage supplies FAAN with a working doc to information inside audits throughout directorates and guarantee operational excellence.
FAAN reaffirmed its dedication to working Nigeria’s airports safely, successfully, and sustainably by adhering to worldwide greatest practices. Moreover, the Authority reiterated its dedication to aiding host communities and preserving a optimistic work atmosphere for workers.
The Normal Supervisor, Particular Duties, counseled FAAN Administration for his or her constant assist, emphasizing the long-term advantages of ISO certification to each the Authority and Nigeria’s aviation business.